Privacy Policy

Hybrid Associates Inc. is committed to protecting the privacy and security of the personal and business information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

• Personal Identifiers: Name, phone number, email address, business address

• Business Information: Company name, registration details, nature of business

• Financial Data: Bank details, transaction history, invoicing information

• Technical Data: IP address, browser type, operating system, device information

• Usage Data: How you interact with our website and services
  

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our payment processing and compliance services

• Verify your identity and comply with legal and regulatory obligations (e.g., AML/KYC)

• Communicate with you regarding service updates or inquiries

• Improve our services and website functionality

• Respond to customer service requests or legal matters
  

3. Legal Basis for Processing

We collect and process your personal information based on:

• Your consent

• Our contractual obligations with you

• Compliance with legal obligations

• Our legitimate interest in operating a secure and effective service
  

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share data only under the following conditions:

• With regulatory bodies (e.g., FINTRAC) as required by law

• With service providers or partners assisting in delivering our services (e.g., payment processors), under confidentiality agreements

• With your express consent

• In response to legal processes, such as subpoenas or court orders
  

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include:

• Data encryption

• Secure data storage and access controls

• Limited access to authorized personnel only
  

6. Your Rights

Under PIPEDA, you have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Withdraw your consent (where applicable)

• Request deletion of your data (subject to legal retention requirements)

7. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and track usage patterns. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our site.

We may use third-party tools (e.g., Google Analytics) to understand how visitors use our site. These tools may collect anonymous usage data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The most recent version will always be posted on our website with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy, or how we handle your personal information, please contact:

Hybrid Associates Inc.
📧 Email: Thehybridsociate@hotmail.com
📞 Phone: +1-825-925-2981